To save money, most major companies have automated phone answering systems that can be frustrating to customers when calling for assistance. Last night, I saw an interesting segment on WJLA-TV ABC News Channel 7 about getting out of the seemingly endless menus and straight to a real live person.
They recommend visiting GetHuman.com for tips on how to handle different companies’ automated phone systems. The site also grades each company’s customer service systems. This was a great tip from WJLA-TV ABC News Channel 7.
Who would you rather talk to… a human or a robot?!
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